British defense industry leaders are issuing sharp criticism of the Ministry of Defence (MoD), labeling it the sector's "worst customer" due to persistent governmental dithering and bureaucratic hurdles. These issues are reportedly causing delays in crucial spending, prompting some companies to prioritize international sales and even contemplate moving their operations out of the UK.

Rob Taylor, head of the virtual reality military and police training firm 4GD, described the MoD's approach to new orders as "glacial." He stated that the "bureaucracy tax"—the added cost and eroded value of contracts due to delays and obfuscation—can eliminate profits for businesses. This systemic problem, Taylor explained, leads many firms, particularly those manufacturing drones, to focus their sales efforts on Ukraine. "The UK is currently the worst customer we do business with," he told The Mail on Sunday.

Taylor, a former Royal Marine, distinguished between the end-users within the military and the administrative layers responsible for procurement. He contrasted the UK's lengthy processes with the United States, where payments can be received before a project is even completed on an army base. In the UK, he noted, companies can face waiting periods of up to two years.

The frustration has become so significant that Taylor's firm is "actively looking" to relocate its operations to the United States. He also highlighted a lack of clarity from the MoD regarding what constitutes a "UK defence company" when selecting contractors, questioning whether foreign-owned entities with a British presence, such as Lockheed Martin's UK arm, would qualify for initiatives aimed at supporting domestic industry.

Another industry insider echoed these sentiments, describing the slow pace of government orders combined with rising costs as a "perfect storm" for the sector. This "ruinously expensive pause" in defense contracting has reportedly led UK businesses to seek opportunities in countries like the US, Germany, and France, where they have found greater incentives and consistent demand.

These criticisms come ahead of the Farnborough Airshow, a significant event for the defense sector, and follow recent scrutiny of the Government's Defence Investment Plan. While the plan aims to increase defense spending to 3% of GDP by 2030, it has been criticized by some figures as insufficient.

An MoD spokesperson acknowledged the importance of British defense firms and stated that 85% of defense spending currently remains within the UK. The spokesperson added that the MoD has implemented a new procurement strategy designed to expedite processes, reduce bureaucracy, and increase opportunities for small and medium-sized enterprises.