T-Mobile experienced a widespread service outage on Monday, affecting tens of thousands of its customers across the United States. The disruption began around 4:00 p.m. Eastern Time, according to Downdetector.com, a website that monitors online service disruptions.
At its peak, the site registered over 62,000 outage reports nationwide. By 6:05 p.m. ET, the number of reported incidents had fallen to approximately 21,200, although the actual number of affected users could differ from Downdetector's figures.
T-Mobile acknowledged the reports of technical difficulties impacting some customers. In a statement, the company confirmed it was actively working to resolve the issues but did not provide a specific cause for the outage. Users reported being in "SOS" mode, indicating a lack of cellular service, with outages noted across multiple states including Arizona, California, Georgia, and Utah.