Roberto De Zerbi, the new manager at Tottenham Hotspur, is characterized by an intense work ethic and a relentless pursuit of perfection, according to those familiar with his methods. De Zerbi is known for his deep focus on the game, often preparing for future matches immediately after concluding current ones. Even late on a November evening in 2023, after a Europa League match, he was reportedly seen on the team bus with his laptop open, already focused on the next Premier League fixture.
His demanding nature is a hallmark of his coaching style. Sources describe him as intolerant of those who do not meet his high expectations, which can manifest as sharp criticism for perceived faults, not just on the pitch but in all aspects of club operations. This intensity, however, is balanced by a less-discussed compassionate side. He is known to check in on the well-being of staff and their families, demonstrating a capacity for empathy.
One anecdote recounts De Zerbi's frustration when a training ground coffee machine malfunctioned, demanding immediate repair. This incident highlights his perfectionism and desire for everything to be in optimal working order. Early concerns about his abrasive style potentially causing rifts at Tottenham, particularly given past incidents like a heated exchange with Marseille player Ismael Kone, have been tempered by his subsequent impact.
De Zerbi inherited a Tottenham side struggling with morale and performance. He is credited with steering them away from the brink of relegation in the previous season and fostering a renewed sense of unity. He rejected the prevailing negativity, even when the team lost its first match under his charge. A pre-season gathering at a Mayfair restaurant, where he shared wine with players and staff, is cited as an example of his efforts to improve team spirit.
His reputation and persuasive abilities are believed to have played a role in Tottenham securing the signing of Sandro Tonali from Newcastle United for a reported £100 million, a transfer that surprised many given other potential suitors. This suggests his influence extends beyond tactical instruction to player recruitment and club perception.
Further illustrating his efforts to build bridges within the club, De Zerbi recently hosted a lunch for Tottenham legends, including Steve Perryman, Glenn Hoddle, and Chris Hughton. This gesture is seen not only as a positive move for team morale but also as a strategic effort to engage former players who can be influential voices in the media.
De Zerbi previously made a name for himself with Sassuolo in Serie A, achieving two eighth-place finishes before a stint with Shakhtar Donetsk, where he cultivated a possession-based, attacking style. His departure from Shakhtar was due to the Russian invasion of Ukraine, and his subsequent appointment at Brighton was met with admiration from peers like Craig Bellamy.
While De Zerbi is known for his intensity, sources emphasize it is a constructive intensity aimed at maximizing potential. He sets high standards and expects commitment, but he is also described as subtle rather than overtly confrontational. His approach is seen as innovative and highly respected within the sport. Pep Guardiola, the Manchester City manager, has publicly praised De Zerbi, calling him "the No. 1."