North Tyneside Council has issued an apology for not directly informing parents that a careworker convicted of sex offenses had been employed by the authority. The council stated it suspended the employee, identified as Campbell, immediately after being notified of his arrest by police, and he was subsequently dismissed.

Rebecca Wall, Director of Children's Services, expressed regret that some families learned of the situation online rather than directly from the council. "We know parents place immense trust in us, and we recognise how unsettling this situation will be for many," Wall said. She explained that legal constraints limited the information the council could share while the case was ongoing in court, but that the council took immediate steps to contact families and offer support once the court outcome was known.

However, Conservative councillor Lewis Bartoli criticized the council's approach, arguing that it should have been more proactive in monitoring court proceedings and alerting parents as soon as the individual pleaded guilty. "There's no doubt this was a difficult process, but once he pleaded guilty was the point the council should have contacted parents," Bartoli stated. He added that discovering such information indirectly, particularly through social media, must have been incredibly distressing for parents and represented a "real failure" that left "more questions than answers."

A council spokesperson affirmed the commitment to addressing families' concerns and answering their questions.