A traveller who says she has visited at least 40 McDonald’s outlets around the world posted a TikTok video this week rating experiences from “phenomenal” to “grim,” with scores that ranged from a perfect 10 in Tokyo to a three in Marne-la-Vallée, France.
Kelly Marshall, who posts as @kellymarshall98 on TikTok, described food, service and amenities at a string of international restaurants in the short video, highlighting differences in menu items, portion sizes and prices across countries. She praised a Lautoka, Fiji location for its nuggets, fries and an oversized McFlurry, while criticising an outlet in Nouméa, New Caledonia, as one of the most expensive and complaining of poor nuggets and connectivity issues.
Marshall awarded Tokyo a 10 out of 10, saying she “honestly cannot fault” the meal and calling the chicken nuggets “phenomenal.” She credited the drink as hitting the spot during a crowded visit. Lautoka, Fiji, earned a nine out of 10; Marshall singled out what she called some of the best nuggets and fries she had had in some time and noted the McFlurry’s unusually large serving.
At the other end of her scale, Marshall gave Marne-la-Vallée a three out of 10, citing a wrong order — a fish fillet instead of a hamburger — high prices and the absence of straws for a diet cola. Nouméa received similarly low marks; Marshall said the McFlurry sauce was “very good” but called the nuggets “grim,” and said the restaurant’s high cost and lack of usable Wi-Fi affected her rating.
Several Australian locations drew mixed reviews. A Melbourne outlet scored six out of 10 after Marshall said fries were cold and she witnessed a physical altercation in the restaurant, though she praised an extra nugget and a favourable McFlurry flavour. Sydney fared better with an eight, with Marshall noting consistently good bites and a novelty she described as “Wi-Fry,” along with the ability to choose a soft-serve flavour.
Other stops included Valletta, Malta, which earned a seven for satisfying fries and a strong drink, and Napier, New Zealand, which scored 6.5 for menu options and a flexible drink-and-fries offering, though Marshall said she was not fond of the red-and-yellow decor and the use of sauce packets instead of pots. A Nottingham, England, outlet received a five for “pretty good” nuggets and a strong diet cola but overwhelming chips.
Marshall’s TikTok drew attention as an informal cross-country food audit, illustrating how the global fast-food chain’s outlets can vary in price, portion size, available condiments and seating arrangements. McDonald’s operates thousands of restaurants across more than 100 countries, and local differences in menu items, pricing and dining formats are common as the company adapts offerings to regional tastes and supply chains.
The video was reported by media outlets after Marshall posted her ratings. Her observations underscore both the loyalty and scrutiny travellers bring to internationally recognisable brands, and they highlight the ways in which a single global brand can offer markedly different experiences from country to country.