International fans attending the World Cup in the United States are experiencing frustration with the nation's tipping culture, with some describing it as confusing and financially burdensome. The practice has led to widespread "tipping fatigue" among visitors who are unaccustomed to the system.
England supporter Geoff Pryor noted his surprise at being prompted to tip for minimal service, such as purchasing a bottle of water. "They try to get a tip for doing nothing," he told the BBC.
In the U.S., service industry employees in many states are paid a base wage significantly lower than the federal minimum wage, with the expectation that tips will supplement their income to a living wage. This typically translates to a 20% gratuity expectation on bills.
Australian fans Chris O'Flynn and Robert McNamara highlighted how the high cost of World Cup tickets has already strained their budgets, with tipping adding further expense. "I still find it a bit confusing why it exists," O'Flynn said. "In Australia you have a flat fee, and you pay it. Here people ask for, or expect, tips. Sometimes you don't know how much you're supposed to tip."
Both O'Flynn and McNamara suggested that businesses should be responsible for paying their staff a better wage. "Pay your staff a better wage. It should be on the business, not the customer, to make sure that your staff is well paid," O'Flynn stated.
McNamara described the expectation of tipping after every drink as particularly challenging. "They're expecting a tip after every drink so it gets expensive very quick. You're buying a drink and adding $5 on. It's difficult to comprehend," he said. While they aim to respect local customs as visitors, the tipping system has been a significant culture shock.
Frustrations have also been noted by hospitality workers, with one bar owner reporting that many World Cup tourists have been reluctant tippers.