Pubs and shops in England and Wales can now accept digital identification apps on smartphones as a form of age verification, according to new rules introduced on Tuesday. This digital option will coexist with traditional physical identification methods, with the government asserting it will streamline age checks for both customers and staff.
Customers will have the choice to use approved digital ID apps from providers such as the Post Office, Yoti, or Luciditi. While businesses are no longer mandated to accept physical ID, the government anticipates most will continue to do so. The framework is designed to be technology-agnostic, allowing flexibility in how individual apps function. Under this voluntary scheme, patrons are expected to share fewer personal details, potentially by tapping their phone on a reader or presenting a scannable QR code instead of handing over official documents. Apps will incorporate measures to prevent device sharing and ensure the ID belongs to the user, such as Yoti's app requiring a facial scan to match the original applicant.
Digital government minister Stephanie Peacock stated that the digital ID option reduces the need to carry physical identification or share sensitive personal information, enhancing safety for patrons. Allen Simpson, chief executive of UKHospitality, described the change as a positive step and indicated the industry would collaborate with the government to ensure a smooth and cost-effective rollout, including the availability of multiple supplier options.
The government aims for these digital ID apps to be interoperable, allowing customers to use the same app across different venues. Services are also intended to function offline, accessible without mobile data or Wi-Fi. Future extensions of the scheme could include verification for tobacco and vape purchases.
However, digital rights advocates have raised concerns about potential exclusion. Jasleen Chaggar of Big Brother Watch cautioned against digital IDs becoming effectively mandatory, which could alienate millions who rely on physical identification for various reasons, including privacy concerns, lack of digital access, or personal preference. Chaggar urged the government to ensure businesses offer reasonable alternatives to digital IDs for age verification.