Animal Funeral Services, located at Litfield House Farm near Kington, Herefordshire, is currently under investigation due to reports of unsanitary conditions. The probe was initiated after a dog groomer, Jess Roberts, visited the premises to inquire about her deceased dog, Teddy. Upon arrival, Roberts reported a strong odor of decay and observed what she described as "rotting carcasses" and "piles of bones and ash scattered around the premises."
Roberts' visit was prompted by concerns about the fate of her rescue dog, Teddy, who had been euthanized and whose remains were sent to Animal Funeral Services for cremation. She alleged finding split bags containing animal remains, some appearing to be intact carcasses, and described the scene as "filthy."
The Animal and Plant Health Agency (APHA) has confirmed that the business was served with a stop notice on July 9, prohibiting the use of animal by-products at the site pending the outcome of the investigation. Herefordshire Council is collaborating with the APHA, the RSPCA, and other relevant agencies.
Roberts also reported seeing several dogs on the site in what she perceived as poor living conditions, along with cats with matted fur. Her most disturbing discovery, she claims, was inside an unlocked van containing sharps containers, clinical waste sacks, and bags labeled "individual cremation" that allegedly held dog remains.
Following her discoveries, Roberts contacted local authorities and the RSPCA. She recounted difficulties in getting a timely response, eventually returning to the farm with her husband. An altercation occurred, leading to Roberts' arrest on suspicion of assault; she is currently on bail.
Roberts expressed concerns about potential disease risks due to the alleged poor handling and hygiene practices. She cited the contagious nature of diseases like canine parvovirus, emphasizing the need for controlled conditions when handling animal remains.
Investigators are expected to examine what veterinary practices knew about Animal Funeral Services, the checks performed before animals were transferred to the facility, and whether clients received the individual cremations they paid for. The APHA oversees facilities handling animal by-products, while local councils manage issues related to waste, public health, and environmental concerns. The RSPCA may investigate the welfare of any living animals at the site.
Roberts stated that the business operated under a professional-looking website and had favorable customer reviews, which she believes masked the alleged conditions. She continues to seek answers regarding her dog Teddy's remains.