Internal documents and former colleagues suggest that Frank Bisignano, the current head of the Internal Revenue Service and the Social Security Administration, directed staff to use software to monitor emails of rivals and survey the work of employees during his tenure at JPMorgan Chase.
During his time as a senior executive at the financial institution, Bisignano allegedly instructed his team to employ software tools that allowed for the surveillance of both internal and external communications. These tools were reportedly used to track the activities of colleagues and individuals outside the company, according to former employees who spoke on condition of anonymity. The revelations raise questions about past practices and their potential impact on his current leadership roles.
Bisignano has denied allegations of spying on co-workers. When asked about the surveillance software, a representative for Bisignano stated that he "never spied on co-workers." The representative further clarified that Bisignano did not direct any such activities and that these operations were not conducted with his knowledge or consent.
The reported actions at JPMorgan Chase occurred during Bisignano's executive roles at the bank, which he left prior to his appointments in federal service. His current dual leadership positions place him at the helm of two significant government agencies responsible for managing taxpayer data and administering social insurance programs.