Gym Members Lash Out at Luxury Fitness Studios for Client-Led Equipment Cleaning
A viral video sparks a debate about who is responsible for sanitizing equipment in high-end fitness centers.

A growing debate is underway in the fitness industry regarding the responsibility for cleaning gym equipment, particularly within luxury studios. The controversy gained traction following a viral social media video by beauty expert Nikol Johnson Sanchez, who criticized high-end reformer Pilates and boutique studios for implementing a "self-service cleaning arrangement."
Sanchez argued that while these establishments offer a premium experience with elegant decor and branding, the end of a class often leaves members with a single disinfectant wipe to clean machines for the next user. She drew parallels to upscale dining and salons, where clients are not expected to clean their own tables or sweep up after a haircut.
"When did a luxury Pilates class become a self-service cleaning arrangement?" Sanchez questioned in her video, highlighting that shared props like reformer straps and Pilates balls often go unaddressed between uses. She contended that a "courtesy wipe from a client shouldn't be a cleaning standard."
Industry professionals acknowledge the validity of these concerns. Simon Ngo, Creative Director and Director of Pilates & Yoga at Flow Athletic, agreed that the cleaning aspect can undermine the perceived value of a boutique fitness experience. "She has a valid point that how come everything part of the boutique experience process is so thought out until the cleaning and transitions between classes," Ngo told news.com.au. He noted that while deep cleaning of items like straps might occur periodically, the day-to-day reliance on member wipes is a notable lapse.
Ngo also suggested that studios could be more generous with cleaning supplies, stating that providing "two or three" wipes might be more appropriate than a single one. He emphasized that promoting a culture where members tidy up and return equipment properly is also part of the gym experience.
Beyond client satisfaction, medical experts caution about the health implications of insufficient cleaning protocols. Dr. Shreya Andric, Principal Dermatologist at North Sydney Dermatology, warned that fitness equipment can be a breeding ground for infections due to frequent use by multiple individuals. Bacteria, fungi, and viruses can easily spread, potentially leading to conditions such as folliculitis, staph infections, and ringworm.
Dr. Andric stressed that cleaning equipment only once a day is insufficient, as surfaces can become contaminated again with each use. She advised that regular, thorough disinfection throughout the day, in addition to encouraging members to wipe down equipment after use, is crucial for minimizing infection risks.