Dollar General Sued by FTC and 20 States Over 'Deceptive' Pricing Practices
The federal agency and a coalition of states allege the discount retailer consistently overcharged customers at the register compared to shelf prices.

The Federal Trade Commission (FTC), joined by 20 states, has filed a lawsuit against the discount chain Dollar General, accusing the company of "long-running deceptive pricing practices." The complaint, lodged with the U.S. District Court for the Middle District of Tennessee, alleges that Dollar General frequently charged customers higher prices at checkout than what was advertised on store shelves and in promotional materials.
The FTC's Bureau of Consumer Protection Director Christopher Mufarrige stated that Dollar General "betrayed the trust of millions of American consumers and imposed significant financial harm on communities and consumers who are already struggling to make their paychecks last."
The lawsuit asserts that the company was aware of these pricing discrepancies and failed to rectify them, despite "extensive corporate knowledge of the problem."
Dollar General, headquartered in Goodlettsville, Tennessee, has not yet issued a comment in response to the allegations.
The states participating in the lawsuit with the FTC are Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah, and Wisconsin.
This legal action comes at a time when consumers are increasingly scrutinizing pricing practices across various retail sectors amid rising inflation. Public frustration has grown regarding perceived discrepancies in pricing, including the emergence of dynamic pricing strategies employed by some businesses.