Corporate America is misinterpreting the nature of anxiety, according to clinical psychologist David H. Rosmarin. Instead of focusing on eliminating anxious feelings, businesses should aim to help employees channel anxiety into productive energy.
Rosmarin explains that the term "anxiety" is often used to describe two distinct experiences. Clinical anxiety, characterized by persistent, excessive, and disruptive symptoms, falls under the umbrella of anxiety disorders. These conditions can significantly impair an individual's ability to function in work, sleep, relationships, and daily life. Such clinical anxiety typically necessitates professional treatment, workplace accommodations, or substantial support.
In contrast, Rosmarin suggests that a certain level of anxiety can be a constructive force. The prevailing approach in many corporations involves managers being trained to avoid probing too deeply into employee concerns about anxiety. This strategy often focuses on directing employees to support resources and documenting interactions to minimize legal risks. While legally prudent, this approach overlooks the potential for anxiety to be a motivating factor.
Rosmarin, who formerly viewed all anxiety as a symptom to be managed or eliminated, now advocates for a shift in corporate understanding. He posits that by helping employees understand and harness their anxiety, companies can potentially foster greater engagement and productivity.