Chick-fil-A CEO Deflects LGBTQ Rights Questions, Emphasizes 'Hospitality'
Andrew Cathy tells NBC's "Today" the company serves all customers, avoiding direct answers on the chain's stance on LGBTQ issues.
Chick-fil-A CEO Andrew Cathy, when pressed by NBC’s “Today” co-anchor Craig Melvin about the fast-food chain’s position on LGBTQ rights, emphasized the company’s commitment to serving all customers.
"We're focused on hospitality, serving great-tasting food and great service," Cathy stated, declining to directly address the company's stance on LGBTQ issues.
The exchange revisited the controversy from 2012 when Cathy's father, former CEO Dan Cathy, expressed support for traditional marriage, which led to protests and boycotts. The company had also faced criticism over charitable donations to Christian organizations that held views opposing LGBTQ rights.
Melvin questioned Cathy on how he would respond to individuals who protested Chick-fil-A due to its past associations and stances. Cathy reiterated that all customers are welcome, regardless of their background. "Everybody that’s willing to walk in the door, they’re welcome to come eat with us. We would love to give them a great-tasting sandwich and great hospitality," Cathy said.
Melvin’s questioning drew criticism from NewsBusters managing editor Curtis Houck, who suggested the interview was intended as an ambush. Houck commented to Fox News Digital that it was disappointing Melvin focused on the controversy, particularly after acknowledging the company's faith-based guidance that has contributed to its growth.
Former “Today” anchor Katie Couric also weighed in on the show’s Instagram post about the interview, calling Cathy's response “a non answer answer” and suggesting a follow-up question about whether he agreed with his father’s past statements.
Chick-fil-A's operations continue to be guided by its Christian foundation, including its longstanding practice of closing on Sundays. In 2019, the company shifted its charitable giving away from organizations like the Fellowship of Christian Athletes and the Salvation Army, which had faced criticism for their stances on LGBTQ issues. The company redirected its donations to initiatives focused on education, homelessness, and hunger.
According to the company’s current corporate policies, employment discrimination based on sexual orientation, gender identity, and gender expression is prohibited. Chick-fil-A's stated corporate purpose remains centered on glorifying God and positively influencing those who interact with the business.