express gazette logo
The Express Gazette
Tuesday, October 20, 2026

Australian Grandmother's Bali Ordeal Highlights Travel Insurance Dangers

A 79-year-old woman's severe injuries and subsequent adverse reaction to medication in Bali underscore the critical need for travel insurance, especially for those with pre-existing conditions.

US Politics • 2 hours ago
Australian Grandmother's Bali Ordeal Highlights Travel Insurance Dangers

An urgent warning has been issued to Australian travelers regarding the necessity of travel insurance following a severe accident involving a 79-year-old grandmother in Bali. Estelle Ravenscroft, from Perth, is fighting for her life in a Bali hospital after a fall in a restaurant's women's bathroom resulted in multiple fractures and a dangerous reaction to pain medication.

Ravenscroft, who has osteoporosis, slipped and fell into an open stairwell. She was rushed to a local hospital where it was discovered she had sustained six severe fractures, three in each upper leg. Doctors administered an opioid injection to manage her pain, but she suffered a serious adverse reaction, causing her vitals to plummet and leading to convulsions.

"Her vitals plummeted and she started convulsing. This was so severe that we were close to losing her," her daughter, Leonie Walsh, stated. Following this reaction, medical staff had to manually realign her bones without anesthesia before placing her legs in traction. Ravenscroft subsequently underwent a nine-hour surgery and received two blood transfusions due to significant blood loss.

The family's distress was compounded by the fact that the couple did not have travel insurance, a policy they had previously held for trips to Bali. According to Walsh, they were unable to afford the premiums due to Ravenscroft's age and pre-existing medical condition. The family has launched a GoFundMe campaign to help cover the mounting medical expenses.

Craig Fyfe, owner of Your Travel Expert, emphasized the importance of comprehensive travel insurance for all overseas trips. "If they cannot afford insurance, they cannot afford to travel. That's what it basically boils down to," Fyfe said. He noted that overseas medical bills can be crippling and that some Asian countries now require proof of travel insurance for entry.

Mrs Ravenscroft underwent nine hours of emergency surgery and received two blood transfusions after losing a significant amount of blood

Fyfe also cautioned travelers about potential coverage issues if policy conditions are not met, particularly concerning activities for which they may not be qualified. He cited an example of a client whose claim was denied after a motorcycle accident in Bali because they were not licensed to ride a motorcycle of that capacity in Australia.

The family's distress has been compounded by the fact that Mrs Ravenscroft and her husband did not have travel insurance

Despite the challenging circumstances, Walsh expressed gratitude for the public's support as the family navigates the costs associated with her mother's treatment.


Sources