Apple to Replace Defective iPhone Duo Handsets
The technology giant will replace units of its first foldable device that exhibit screen issues just days after its release.
Apple has announced it will replace iPhone Duo handsets experiencing screen problems, a day after the highly anticipated foldable smartphone went on sale. The company stated it is aware of an issue affecting the inner display on a small number of units and is offering replacements to affected customers.
Photos circulating on social media show lines appearing on the screens of the device, which starts at £1,999 in the UK. Some users have also shared images of cracks along the screen's central crease, and others reported a crunching sound when opening the phone.
The iPhone Duo's 7.6-inch inner display is supported by a central hinge, a complex design element that has previously led to durability issues in foldable phones from other manufacturers. Samsung's Galaxy Fold, for instance, faced similar screen problems shortly after its 2019 debut.
The launch of the iPhone Duo, which saw queues at Apple stores globally, is part of the company's strategy to refresh its product line and compete with rivals in the foldable smartphone market. The device's introduction follows extensive marketing efforts and anticipation from consumers.