An inquiry into urology services has found that patients were badly let down, experiencing delays in diagnosis and treatment, including in cancer care. The investigation examined how harm occurred, why it was not fully recognized, and what changes are needed to ensure safer future care. The report's findings acknowledge that improvements have been made since the issues came to light, including internal changes within the trust and broader initiatives led by the Department of Health. However, the inquiry concluded that further, sustained, and transformational change is still required.

The Southern Trust's medical director, Dr. Steve Austin, offered an apology to the affected patients and their families. He stated that the trust is actively working to ensure current processes are effective, with a focus on promptly addressing concerns and implementing recommendations from investigations. "We monitor and track those very carefully to make sure they're put in place to improve care," Dr. Austin said. "So I certainly know today the system is greatly different and it is working."

Health and Social Care (HSC) system leaders issued a joint statement expressing their thoughts are with the impacted patients and families. They noted that the inquiry's recommendations, which centered on patient safety, will assist all trusts in Northern Ireland in preventing past mistakes and ensuring patients do not suffer harm.

The inquiry concluded its evidence gathering two years ago, having heard from 75 witnesses and reviewed 650,000 pages of written evidence. It did not determine criminal or civil liability or make findings on fitness to practice. Separately, the consultant at the center of the inquiry, Aidan O'Brien, has been referred by the GMC for a hearing at the Medical Practitioners Tribunal Service to determine his fitness to practice, a process that is ongoing.

The Patient and Client Council welcomed the inquiry's findings. Chief executive Meadhbha Monaghan highlighted the importance of listening to patients for meaningful learning about quality. "In particular we recognise and support the finding that 'the evidence presented demonstrated how listening to patients can give rise to meaningful learning about quality' and crucially that 'unless the involvement of patients becomes more embedded in the way systems operate, then it is likely that change may continue to be inadequate,'" Monaghan stated.