A brief e-scooter ride taken seven years ago while on a family trip to Brussels has had a life-altering impact on Wendy Joss, resulting in cognitive impairments that medical scans failed to identify. The incident, which did not cause significant physical injury at the time, led to months of progressive symptoms including an inability to recognize her own daughter and the necessity of leaving her executive position.

Joss described the initial ride as a spontaneous decision, thinking the line of e-scooters "look like fun." However, she now expresses deep regret over her impulsivity. The long-term consequences of the accident have been profound, forcing her to transition from a senior role at Natural Resources Wales to a less demanding position. The most distressing aspect for Joss has been the invisible nature of her brain damage, which remained undetected by standard medical imaging.

Recent research has underscored the inherent risks associated with e-scooters. Studies indicate that riders are approximately 3.5 times more likely to suffer a traumatic brain injury compared to motorcyclists, underscoring the potential severity of even seemingly minor impacts. These findings suggest that the damage Joss experienced, though not apparent on scans, is a recognized outcome of e-scooter use.