UK Banks Report Surge in 'Hi Mum' and Missed Delivery Scams

UK banks have reported a significant increase in scams, particularly the "Hi Mum" or "Hi Dad" fraud and deceptive messages concerning missed deliveries. These schemes aim to trick individuals into revealing sensitive banking information, leading to substantial financial losses.

The "Hi Mum" scam typically involves a text message from an unknown number, often claiming to be a child who has a new phone. This is usually followed by an urgent request for money. Banks noted a rise in these deceptive messages in the period leading up to Father's Day.

Similarly, missed delivery scams often arrive as text messages containing a link. When clicked, this link directs the recipient to a convincing, but fraudulent, website designed to collect banking details. This information is then used for "remote-purchase fraud," where criminals make purchases using stolen card information. UK Finance reported that approximately £423 million was lost through this type of fraud last year.

Experts advise a cautious approach, urging individuals to avoid clicking on links within suspicious messages. Instead, if a message claims to be from a legitimate entity like Royal Mail, users should manually type the official website address into their browser. Information like One-Time Passcodes (OTPs), crucial for completing online transactions, should be treated with the same level of security as bank details and never shared with unsolicited callers, even those claiming to be verifying transactions.

These types of fraud, including romance and investment scams, are reportedly at record levels, highlighting the need for increased public awareness and protective measures against sophisticated phishing and social engineering tactics.