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The Express Gazette
Saturday, October 3, 2026

Spotify Warns of Slower User Growth Amidst AI and Marketing Investments

The music streaming giant predicts fewer monthly active users than analysts expected, citing increased spending on new technologies and promotional campaigns.

Business & Markets • 2 months ago
Spotify Warns of Slower User Growth Amidst AI and Marketing Investments

Spotify has issued a warning of weaker-than-expected user growth, as significant investments in artificial intelligence and marketing initiatives have impacted the company's profits. The streaming service anticipates reaching 788 million monthly active users in the next three months, a figure that falls short of the 794 million projected by Wall Street analysts.

During the second quarter ending in June, Spotify's user figures reached 777 million, also missing analyst expectations. The company reported a profit of £467 million for the quarter, below the predicted £503 million. Spotify attributes this shortfall to what it describes as 'temporary investments' in AI features, such as song remixing tools and personalized podcast generation, alongside increased marketing expenditures.

These investments led to a 19 percent rise in the company's costs, amounting to £806 million for the period. Co-chief executive Gustav Soderstrom stated that these expenditures are 'under our control' and emphasized Spotify's commitment to 'continue to invest in AI on our terms.' The company aims for these enhanced features to incentivize users to upgrade to more premium subscription tiers.

Despite these strategic investments, Spotify's stock performance has seen a decline, dropping 27 percent over the past year. This downturn comes as the platform navigates the increasing presence of AI-generated music tracks.


Sources