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The Express Gazette
Thursday, October 1, 2026

Labour's Zero-Hours Contract Reforms Could Cost UK Businesses Up To £2.9 Billion Annually

Analysis suggests significant financial impact on hospitality and retail sectors, prompting concerns from business groups.

Business & Markets • 2 months ago
Labour's Zero-Hours Contract Reforms Could Cost UK Businesses Up To £2.9 Billion Annually

New official analysis indicates that proposed reforms to zero-hours contracts by the Labour party could impose costs of up to £2.9 billion per year on businesses. The hospitality and retail sectors, which often rely on workers with variable hours, are expected to be most affected by the potential changes.

The figures were released as part of a consultation to determine the extent of hours that would fall under the new regulations. Baroness Smith stated that the government would "look very carefully" at the implementation of these reforms, emphasizing the need for fairness for individuals on contracts with unpredictable work schedules.

Business groups have expressed concern that the projected costs exceed initial forecasts. Kate Shoesmith, policy director at the British Chambers of Commerce, described the reforms as a "further hammer blow" to struggling companies, particularly in light of concerns about youth unemployment. She argued that making hiring more costly for employers is ill-timed.

Helen Dickinson, chief executive of the British Retail Consortium, questioned the potential value of the reforms for workers, given the financial burden on businesses. She also noted that retailers would incur substantial costs, potentially in the hundreds of millions of pounds, to update their payroll systems.

The Trades Union Congress (TUC) suggested that the majority of increased costs would only arise if businesses were to cancel workers' shifts at the last minute. A TUC spokesperson affirmed that the legislation aims to prevent this practice and provide security and stability for workers with variable hours, indicating that "good employers have nothing to fear."


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