Jetstar to Charge Passengers for Overhead Bag Storage Starting in 2027

Beginning in February 2027, passengers flying with the Australian budget airline Jetstar will be required to pay for the use of overhead locker space for their carry-on bags. The airline announced the change aims to streamline the boarding process and reduce passenger frustration.

Under the new policy, passengers will have the option to store a small personal item, such as a purse or laptop bag, under the seat in front of them at no additional charge. This item will have a revised weight limit of 7 kilograms (15 pounds).

For those wishing to use the overhead compartments, a fee starting at 25 Australian dollars (approximately $18) one way, depending on the route, will apply. Bags stored in the overhead bins will have a weight limit of up to 10 kilograms (22 pounds) and will no longer be weighed by airline staff prior to boarding.

Jetstar stated that this change is a response to feedback from passengers and staff who identified gate-side bag weighing and the struggle for overhead bin space as stressful aspects of air travel. The airline also indicated that the new system would allow customers to pay only for the services they require.

This move positions Jetstar as one of the first airlines globally to charge specifically for overhead locker usage. While many carriers, including those in Australia and New Zealand, already charge for checked luggage and other services, this particular fee structure is novel. Industry analyst Sharon Petersen of AirlineRatings.com noted that while Jetstar's base fares are generally higher than those of some European low-cost carriers that have implemented similar carry-on policies, the Australian market has different cost structures.

Jetstar CEO Stephanie Tully stated that the policy aims to "make better use of overhead locker space, streamline boarding and help more flights depart on time."