Energy Regulator Warns of 'Difficult Winter,' Proposes New Switching Charges
Ofgem considers introducing fees for energy suppliers when customers switch, potentially increasing bills.
Households may miss out on cheaper energy deals this winter as the energy regulator, Ofgem, considers introducing charges for suppliers when customers switch. The proposed Market Stabilisation Charge (MSC) would require energy suppliers to compensate rivals if customers switch before the energy they purchased at high wholesale prices is used.
This move comes in response to a surge in wholesale energy prices and market volatility, exacerbated by the Middle East conflict, which Ofgem states pose ongoing risks to consumers. However, critics argue that activating the MSC could lead to higher fixed-deal prices, even if wholesale prices drop significantly, as it aims to protect suppliers from potential losses.
Neil Kenward, Ofgem's interim director general of markets, indicated the regulator is preparing for a challenging winter. "While the energy market is stronger than it was during the energy crisis, volatility remains and the Market Stabilisation Charge helps to protect consumers from that volatility," Kenward stated.
The MSC was initially implemented in 2022 during the energy crisis to reduce market instability and shield suppliers during periods of significant price fluctuations. Ofgem explained that when wholesale prices drop sharply, suppliers that have pre-purchased energy for customers on default tariffs can incur losses if a large number of customers switch to cheaper fixed deals.
Under the proposal, if prices fall more than 10 percent below the price cap and customers switch, the new supplier would have to compensate the previous one, with the charge potentially added to the customer's new bill. Ofgem maintains that activating the MSC "would not automatically create charges or increase customer bills." Despite these assurances, opponents contend that the measure stifles competition and prevents energy companies from passing on savings to consumers when wholesale prices decrease.
Separately, the price cap for energy bills is forecasted to increase by 21 percent to £2,084 in January. While the Prime Minister has signaled potential energy bill support for lower-income households, experts are advising consumers to explore fixed-rate energy deals. The cheapest available fixed deals are currently reported to be £391 lower than the projected price cap for next year.