Barclays to Cut 5,000 Jobs as AI Integration Accelerates
The bank plans to replace a significant portion of its workforce with artificial intelligence by the end of the year, alongside reporting increased profits.
Barclays announced it will eliminate 5,000 jobs by the end of this year as part of a strategic push to integrate artificial intelligence within its operations. This initiative represents a 5% reduction in its overall workforce. The bank has already reduced its staff by 1,000 roles, with an additional 4,000 positions slated for elimination by the close of the fourth quarter.
These job cuts are indicative of a broader trend within the banking sector, where institutions are increasingly adopting technology to enhance efficiency and reduce operational costs. Earlier this month, reports emerged that HSBC was preparing for substantial job cuts in its wealth management division due to a similar shift towards AI. Barclays is nearing the conclusion of a three-year cost-cutting program, and these layoffs are a component of that strategy.
The announcement coincided with Barclays reporting a rise in third-quarter profits, which increased by 12% to £2.3 billion, up from £2.1 billion in the same period last year. This profit surge was attributed, in part, to increased net interest income, a key profitability metric for lenders, which rose 6% year-on-year to £2 billion for Barclays UK. The bank's investment arm also saw significant gains, generating £3.1 billion, bolstered by market volatility and increased trading in equities and AI stocks.
However, the bank's positive financial results are shadowed by the prospect of a new windfall tax on bank profits. Chancellor John Healey is expected to introduce this tax in an upcoming budget, aiming to generate an additional £2 billion annually for the Treasury. Currently, major banks like Barclays pay a 3% surcharge on top of the standard 25% corporation tax rate, which is reportedly set to increase to 8% under the proposed plans. Industry leaders have expressed concerns that such a tax could negatively impact investment and economic growth, potentially leading to higher mortgage rates for consumers.
Barclays CEO CS Venkatakrishnan has previously appealed to the Treasury to maintain the current bank levy, emphasizing the bank's role in lending and supporting economic activity. In addition to the job cuts and profit figures, Barclays announced a £500 million share buyback program, bringing total distributions to investors this year to £2.8 billion, a 46% increase from the previous year.
The Trade Union Congress general secretary, Paul Nowak, commented on the bank's substantial profits, arguing that banks should contribute a fairer share of their earnings through taxation, especially in light of recent economic challenges faced by households and businesses. He noted that Britain's four largest banks have collectively made £200 billion in profit since 2021.
The potential impact of an increased banking surcharge on customers is a significant concern. Trade bodies like UK Finance have warned that banks might pass on the additional tax burden through higher mortgage rates, other loan products, or by offering less competitive rates on new deals. This could also lead to tighter lending criteria, making it more challenging for individuals to secure mortgages. Savers could also face reduced interest rates on their accounts as banks attempt to offset the increased tax, potentially resulting in diminished real returns given ongoing inflation. Furthermore, shareholders may see reduced dividend payouts if banks opt to cover the tax liability through lower distributions.